Shifts: Store Hours
Mon to Fri 10am-6pm
Sun 12pm-4pm (currently closed Sundays)
Required to commit to 2 weekends a month.
Burlington & Oakville location
Significant Store Discounts/Staff Feeding Programs
1+ years of management/lead experience (preferably within the pet industry, but other experience will be considered)
Prior Customer Service a must.
Knowledge of raw feeding (willing to further train the right individual)
Basic knowledge of Microsoft Word, Excel and Point of Sales
Assistant Manager(s) will be responsible for smooth operations and ensuring our customers get the best experience possible at Back To The Bone.
You must demonstrate leadership and lead a small team to flourish in their rolls. You and your small team will drive sales and store traffic by exemplifying superior customer service and knowledge in our industry. You will set a high standard of success for our sales associates to follow your lead.
You must also be a quick thinker and able to problem solve in stressful situations to ensure a positive, safe, store environment.
You are able to prioritize and delegate, keeping the work flow efficient and at a high standard.
You are willing to extensively learn about our products and have a passion for animals. You share in our belief of a species appropriate diet and are eager to educate pet parents on how to achieve and maintain a healthy balanced diet for their pets (we are willing to train the right person, so long as they are eager to learn).
You will play a critical roll in merchandizing and inventory. Taking pride in store presentation and being observant to inventory needs and store layout are important to you.
You will oversee fulfillment of our in-store and online orders.
This is a brief description of the expectations of an assistant manager. Should you be chosen for the roll a more detailed job description will be provided laying out all expectations.